by Air travellers have, over the years, become familiar with the changing technology around checking in for flights.
It was not long ago that the only option involved waiting in lines to check in and check luggage with agents.
Passengers are now are able to check in on the web or with apps. Travellers can bypass the check-in counter by printing their boarding passes at home or using electronic tickets on their phones.
Airlines also have self-service kiosks at airports where flyers can check in, select seats, print boarding passes and check luggage.
But some passengers prefer the convenience of human interaction at the check-in desk.
To accommodate those people, the counters are there, but there are some specific rules about when they can be used.
For domestic flights on American Airlines (AAL), the minimum amount of time the agents at the counter are available for assistance checking in and checking bags is 45 minutes.
On Southwest Airlines (LUV), the minimum time before a domestic flight to check in is 30 minutes.
Delta Air Lines (DAL), also lists a minimum time before the flight for checking in of 30 minutes.
For international flights, passengers need to check in even earlier. The times vary between 60 and 90 minutes, depending on the airline.
Frontier Airlines makes a big change
Frontier Airlines, a subsidiary of Frontier Group Holdings (ULCC), is a low-cost airline that encourages its passengers to check in electronically.
The company is now announcing a new policy to increase the urgency of completing the task through digital means.
Important info for your next flight, wrote Frontier Airlines in an Aug. 1 post on a social media.
Starting August 16th, all Frontier ticket counters will close for check-in and bag drop 60 minutes (previously 45 minutes) prior to your flight departure.
They continue to be committed to getting you and your bags to your destination without interruption.
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Passengers are now are able to check in on the web or with apps. Travellers can bypass the check-in counter by printing their boarding passes at home or using electronic tickets on their phones.
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